Privacy Policy Notice

Alpay Group Construction Jewelry and Foreign Trade Limited Company ("Alpay Jewellery") collects various personal data during your purchases from our stores or through our website, www.alpayjewellery.com. In this context, www.alpayjewellery.com is considered the 'data controller' in accordance with the Personal Data Protection Law No. 6698 (“KVKK”), and we present this Privacy Policy Notice to you pursuant to Article 10 of the KVKK.

1. Data Controller

2. Purposes of Data Processing

The personal data collected during your shopping on our website or via customer information forms are processed only with your explicit consent or in cases where one of the lawful bases outlined in Article 5/2 of the KVKK applies:

• As explicitly provided by law and required for the fulfillment of legal obligations of the data controller, including but not limited to obligations arising from the Turkish Commercial Code, Turkish Code of Obligations, Labor Law, Electronic Commerce Regulation Law, Consumer Protection Law, Personal Data Protection Law, and Tax Procedure Law, and the resolution of requests and complaints from you;
• For statistical and other necessary business activities, ensuring data loss prevention (such as backup), provided that they do not violate fundamental rights and freedoms, in order to offer products and services to you;
• Related to the establishment or execution of a contract, including but not limited to processing personal data for membership registration, executing transactions such as product payment via credit card or mail order forms, issuing invoices/receipts, shipping via cargo, after-sales services, and informing you about membership and/or return policy changes;
• With your explicit consent (Article 5/1 of the KVKK), in order to enable more effective communication regarding Alpay Jewellery’s events, birthday celebrations, promotions, and special collections, as well as for international data transfers, if applicable.

3. Transfer of Personal Data

Your personal data may be transferred for the purposes mentioned above to the following parties:

• Domestic and/or international cargo and customs companies with which we have agreements;
• Software programs with servers located abroad and authorized customer management system partners;
• Banks and electronic payment organizations, legal and financial advisory firms;
• Our business partners working with us to send communications and gifts to our customers;
• Domestic and/or international intermediary service providers contracted by Alpay Group for the website www.alpayjewellery.com;
• Authorized public institutions and judicial authorities when necessary.

4. Methods and Legal Basis for Data Collection

We collect your personal data electronically during your membership registration on our website, during purchases made without membership, and through customer information cards, repair forms, and piercing forms at our stores, as well as written or verbal communication through various channels, or through cameras in physical environments.

5. Rights of the Data Subject

As a data subject, you have the right to:

• Learn whether your personal data is being processed;
• Request information if your personal data is being processed;
• Learn the purpose of processing personal data and whether they are being used for their intended purpose;
• Know the third parties to whom your personal data has been transferred, either domestically or abroad;
• Request the correction of personal data if they are inaccurate or incomplete;
• Request the deletion or destruction of personal data if the reasons for processing have ceased to exist under Article 7 of the KVKK;
• Request notification to third parties to whom personal data has been transferred about the correction or deletion of personal data;
• Object to the processing of personal data exclusively through automated systems, which may result in decisions that negatively affect you;
• Request compensation for damages caused by unlawful processing of personal data.

If you wish to exercise any of the above rights under Article 11 of the KVKK, please submit your request to us by filling out the form available at the link provided and sending it to:

• Via notarized or registered mail to:
  Maslak Mah. Büyükdere Cad. Noramin İş Merkezi No:237 Kat:1 No:112 Sarıyer/İSTANBUL
• Via secure electronic signature, mobile signature, or the registered email address you have previously provided to the company to the email address: info@alpaygroup.com.

www.alpayjewellery.com will respond to your requests promptly, and at the latest, within thirty days. If the process incurs any additional costs, a fee may be charged in accordance with the rate determined by the Personal Data Protection Board.

Moreover, you may always inform us of any changes or updates related to your personal data by sending an email to info@alpaygroup.com or visiting our office at Maslak Mah. Büyükdere Cad. Noramin İş Merkezi No:237 Kat:1 No:112 Sarıyer/İSTANBUL.